The 33%+ bill jump is a total surprise to them.
Thanks to this pricing strategy, Spectrum customers often don’t realize their intial price is a timed promotion at all. Customers losing their "introductory rate" in 2023 will see their bill jump $30 instead of the $20–25 advertised when they signed up. This actually happened recently, when Spectrum bumped the base rate for internet-only service to $79.99 from the previous $74.99. No matter how you ask, they will be hesitant to reveal the standard rate - or the fact that the “standard rate” can change at any time. You can expect to get a mail offer like this every two weeks or so for the duration of your account. Once you've had an account for 12 months, they switch to aggressively pushing add-on packages like TV. In fact, if you ask a Spectrum agent what the final price is, they will invariably say: “the standard rate at the time your promotion expires.” Spectrum offers very low rates, but only for new customers. Unfortunately, this fact is often downplayed when customers sign up. This means that the price they advertise is not the actual cost of service - it’s a promotional rate for the first 12 months or so. Like most cable companies, Spectrum uses a tactic called “ introductory pricing” to sell internet service.
SPECTRUM CUSTOMER SERVICE TELEPHONE NUMBER TRIAL
FuboTV Free Trial Prerequisite: Understand How Spectrum Worksīefore we start, you need some basic information about how Spectrum operates.
SPECTRUM CUSTOMER SERVICE TELEPHONE NUMBER TV
It's similar to Netflix, but with a focus on sports and live TV and pricing starting at $33–60 per month. They are currently offering a free trial so Spectrum customers can sample the service. If you want to cut the cord from Spectrum TV, the best replacement that ticks all the same boxes for sports access and live programming is FuboTV. Here are some quick fixes to get your started: In fact, about half of the mail I get about this post is people reporting that they couldn’t get a deal, even after several calls.īut if you’ve got some free time today and you want to save $130 or more over the next year - keep reading. It takes time, but they do exist - even in 2023.īefore we start, be aware that this is a time-consuming process. Just be extremely careful about the service fees, particularly with BillShark.Īs a former call center company worker myself, I know a thing or two about navigating Spectrum’s signup process and finding hidden deals.
In New York, it's also worth checking with Verizon Fios as an alternate service.ĭon't have a free afternoon to spend on the phone? Consider a bill reduction app or service. Their base plan is almost half the price of comparable plans from Spectrum. Willing to switch providers for a cheaper price? AT&T Fiber has been expanding in Spectrum's service area. Want to see some success stories? Skip to the bottom to hear about reader experiences calling in to Spectrum to negotiate lower rates themselves. It's a solid last-ditch option if you have a spouse or roommate. Send your bill to a negotiation serviceĭon't skip number four.Switch to a different internet provider.
In this post, I'll show you seven ways to lower your Spectrum bill as an existing customer:
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