Does Best Buy Open Box Have Warranty?Īccording to the Best Buy Outlet Guide, open-box items do have a warranty for products, depending on the product type. However, since some customers have issued complaints of open-box items, you should consider testing the item before purchasing to avoid any arising issues on the product.
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If you see an item marked as an ‘open box,’ it simply means that the package has been opened and returned, but not necessarily because the item is defective or damaged.įor instance, a buyer might have returned an open-box mobile phone or gaming PC because they did not like the color or model or they changed their mind about the purchase. Open-box items often have lower prices than new items and can help you save a buck. Open Box items are worth it if you consider the buying price of the item, although they might not always be a good deal in terms of quality. However, one thing to note is that Best Buy will, at a minimum, require a receipt or proof of purchase for a refund to occur without packaging.Īdditionally, Best Buy returns without a box/packaging will also have to be returned within 14-45 days of purchase. We can process a return with a non-refundable deduction on your refund for what is missing.” “If you do not have all the original packaging or accessories, that’s okay too. Surprisingly, you can return electronics to Best Buy without the original box or packaging! According to the Best Buy website: Can I Return An Item To Best Buy With a Box Or Original Packaging? It is important to note that Best Buy may deny your request for a return if the open box item has no proof of purchase, no valid photo identification, or appears damaged, defective, or dented. If original packaging and accessories are not available when requesting for return, Best Buy will deduct some amount off your refund to replace missing items in the package.
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The return has to be made within 15 days of purchase for standard membership customers, while Elite and Elite Plus members have up to 30 and 45 days, respectively.Īdditionally, Best Buy requires that you present the original packaging and accessories when making a return request. However, it is necessary to provide proof of purchase such as original receipts, packing slips, gift receipts, or credit card statements when requesting the return of an open-box item.īest Buy allows customers to return nearly all open-box items (including open-box items, new, clearance, pre-owned, and refurbished products) as long as the return is made within the applicable return and exchange period. If you want to know more about the open box return policy at Best Buy, whether Best Buy open box has a warranty, and much more, keep reading! What Is Best Buy’s Return Policy On Open Box Items?īest Buy Return Policy on open box items permits customers to request for return through mail or at any Best Buy physical store. If you are dissatisfied with an open box item, you must have proof of purchase and valid photo identification for Best Buy to process your request. Most often ask, what is Best Buy’s open box return policy? Here is what I found out! Best Buy Open Box Return Policyīest Buy’s return policy allows customers to return open box items within 14-45 days from the day of purchase. However, many customers have little or no insight into the return policy of open-box items at Best Buy. %name%, I'm really sorry to inform you that there is no warranty and protection plans regarding Open Box Condition: Satisfactory.As one of the multinational electronic stores in the U.S., Best Buy allows customers to return most items that they are not fully satisfied with. Yes, manufacturer warranty does not apply to open box. I'm really sorry to inform you that there is no warranty and protection plans regarding Open Box items. Comments in the /r thread say the warranty should apply: īut two agents on chat I've spoken with say no warranty for open box at all and the page above contains misinformation: The product page does not say anything extra about the open box. It says that open-box items have a warranty. I've checked on the warranty and found this page:
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Unfortunately I had no time to start using it before holidays and I finally got free time this month, but I found that my purchase does not work properly. I've recently bought an open-box item and I was assured (unfortunately only verbally) that it has a warranty like on the new item.
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